Prasoon.AI

Design & Development Services

I design products.I engineer systems.Businesses depend on both.

Product strategy, UI/UX, custom web applications, CRM, ERP, SaaS, AI and infrastructure—shaped as one continuous practice.

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Product Design & UI/UX Design

When the interface does not reflect the logic of the product, users hesitate, teams improvise, and every new feature creates more friction.

I turn complex product requirements into clear journeys, expressive interfaces, and design systems that remain coherent as the product grows.

  • Product strategy, user flows, and experience architecture
  • High-fidelity interface design and interactive prototyping
  • Accessible design systems for web and software products

New digital products, redesigns, complex dashboards, customer portals, and software that needs a stronger experience before development begins.

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Custom Web Application Development

Off-the-shelf software becomes a constraint when your workflow, customer experience, or business model is specific to the way your organization operates.

I design and build responsive web applications that combine refined interfaces with secure, maintainable backend systems.

  • Customer portals, dashboards, marketplaces, and internal tools
  • Full-stack development with modern frontend and backend architecture
  • Authentication, permissions, payments, reporting, and integrations

Businesses replacing spreadsheets, disconnected tools, legacy portals, or generic software with a purpose-built application.

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SaaS Application Development

A SaaS prototype can validate an idea, but scaling it requires deliberate decisions about isolation, access, billing, observability, and product operations.

I build subscription software with the tenancy, permissions, billing, administration, and operational foundations required for long-term growth.

  • Multi-tenant architecture and organization-level permissions
  • Subscription billing, onboarding, administration, and analytics
  • Scalable product foundations for iterative feature development

Founders and teams launching a new SaaS product, rebuilding a fragile MVP, or adding multi-tenant capabilities to an existing platform.

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Custom CRM Development

Generic CRMs often force teams into rigid pipelines, duplicate data entry, and fragmented communication that obscures the real customer journey.

I build CRM platforms around the way your team actually sells, communicates, follows up, and manages customer relationships.

  • Contact, account, opportunity, and communication management
  • Custom pipelines, proposals, reminders, and workflow automation
  • Reporting, role-based access, and third-party integrations

Sales teams, service businesses, agencies, and operational teams whose relationships cannot be managed effectively by a standard CRM.

Custom ERP Development

When core departments operate through isolated systems, leaders lose visibility and teams spend their time reconciling conflicting information.

I connect finance, inventory, procurement, operations, and reporting in software designed around the organization rather than a generic template.

  • Operational modules shaped around real business processes
  • Shared data models, approvals, permissions, and audit trails
  • Dashboards and reporting across connected departments

Organizations coordinating complex operations across multiple teams, locations, inventories, vendors, or approval structures.

AI Agent Development

An impressive chatbot is not an operational system. Useful agents need memory, permissions, reliable tool use, evaluation, and explicit boundaries.

I build bounded AI agents that can understand context, use approved tools, coordinate tasks, and escalate decisions when human judgment is required.

  • Single-agent and multi-agent workflow architecture
  • Private knowledge retrieval, tool use, and human approval paths
  • Evaluation, observability, guardrails, and production integration

Support, research, operations, sales assistance, document workflows, and repeatable knowledge work with clear decisions and boundaries.

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Machine Learning Development

Models create value only when the data, evaluation criteria, deployment path, and feedback loop are designed as one production system.

I develop machine-learning systems that translate proprietary data into useful predictions, classifications, recommendations, and perceptual capabilities.

  • Predictive models, recommendation systems, and anomaly detection
  • Computer vision, natural-language, and data-processing pipelines
  • Model evaluation, optimization, deployment, and monitoring

Products and operations with proprietary data, repeatable decisions, and a measurable opportunity for prediction or automation.

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API Development & Systems Integration

Disconnected systems create duplicate work, inconsistent records, fragile manual transfers, and business logic that cannot be trusted.

I create dependable APIs and integration layers that allow products, partners, data sources, and internal systems to work as one environment.

  • REST, GraphQL, webhook, and event-driven API development
  • Third-party, payment, identity, CRM, and data integrations
  • Secure gateways, documentation, queues, and failure recovery

Platforms connecting multiple vendors, legacy systems, partner ecosystems, internal tools, or data-intensive workflows.

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Cloud Infrastructure & DevOps

A product becomes difficult to trust when deployments are risky, environments drift, failures are invisible, or scaling depends on emergency intervention.

I build the delivery and infrastructure foundations that keep software secure, observable, recoverable, and ready for changing demand.

  • Cloud architecture, containers, deployment pipelines, and environments
  • Monitoring, logging, alerting, backups, and recovery planning
  • Performance, security, cost, and reliability improvements

Teams preparing for production, modernizing deployment practices, improving reliability, or scaling applications beyond their original architecture.

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IoT Application Development

Sensor data has little value when devices cannot communicate reliably or when operators cannot translate continuous signals into timely action.

I connect devices, telemetry, edge processing, and cloud applications to create visible and manageable physical operations.

  • Device communication, telemetry ingestion, and edge processing
  • Real-time monitoring, alerting, and operational dashboards
  • Data storage, device management, and predictive maintenance workflows

Industrial monitoring, connected equipment, remote operations, environmental systems, and products that bridge physical and digital experiences.

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Business Process Automation

Manual handoffs become expensive when information is copied between tools, follow-ups depend on memory, and exceptions are discovered too late.

I automate repetitive work across teams and systems while preserving the approvals, exceptions, and visibility that responsible operations require.

  • Workflow mapping, orchestration, triggers, and approval paths
  • Sales, support, document, communication, and operations automation
  • Human review, exception handling, measurement, and continuous refinement

Organizations with high-volume repetitive workflows, multi-system handoffs, slow response times, or avoidable operational overhead.

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Audio, Video & Media Application Development

Media products fail when latency, synchronization, quality, encoding, and cross-platform behavior are treated as finishing details.

I build media applications that process, transform, manage, and deliver audio or video within demanding product and performance constraints.

  • Audio and video processing, streaming, synthesis, and enhancement
  • Encoding, delivery, latency, quality, and storage optimization
  • Cross-platform media workflows and interactive playback experiences

Creator tools, communication products, learning platforms, streaming workflows, podcasts, and media-rich customer experiences.

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Bring the idea, the workflow, or the system that needs to work better.

I can shape the product, design the experience, build the software, and connect the intelligence behind it.

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Engaging with teams
from Silicon Valley to Singapore.

I operate as a high-availability resource. To maintain secure collaboration, all global engagements are managed via Upwork.

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AI & Infrastructure

Custom LLM integrations, vector databases, and scalable AI backend architecture.

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Development

Full-Stack Systems

Production-grade web applications built with React, Next.js, and robust APIs.

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Strategic Consulting

Fractional CTO

Technical roadmap planning, architecture audits, and engineering leadership.

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Global Operations & Status

Global / Remote

24/7 Timezone Agnostic

Syncing with USA, Europe, UAE & Singapore

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